Privacy Policy
1. Introduction
At schoolclimatelearning.com (“we,” “our,” or “us”), we are firmly committed to protecting the privacy, security, and integrity of our users’ personal data. We understand the importance of individual privacy and strive to maintain transparency around how we collect, use, disclose, protect, and store personal information. Our practices are guided by applicable privacy laws including the European Union’s General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). Through this Privacy Policy, we aim to provide you with clear, concise, and lawful insight into your rights and choices regarding your data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of our website, schoolclimatelearning.com, and any related services, features, or applications offered through the site. For the purposes of data protection laws, the data controller responsible for your personal information is School Climate Learning. If you reside in the European Economic Area (EEA) or California, specific local privacy rights also apply as detailed below.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
(a) Usage Data
Includes data about how you use our website, such as IP addresses, browser types, geographical location, pages visited, time spent, and referring website information.
(b) Account Data
Includes personal identifiers you provide when registering for a service or account, such as full name, mailing address, email address, and phone number.
(c) Profile Data
Includes data associated with your interactions and preferences such as login credentials, course purchase history, preferences, learning progress, and behavioral analytics.
(d) Communication Data
Includes records of communications with us, such as inquiries, support requests, email correspondences, live chat transcripts, and user feedback.
(e) Technical Data
Includes device information, operating system, unique device identifiers, browser configuration, and system log files that assist with functional and diagnostic purposes.
(f) Transaction Data
Includes payment details, billing and shipping addresses, and records of payments made through third-party payment processors.
(g) Preference Data
Includes data related to your preferences in receiving communications, marketing choices, product interest information, and notification settings.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal bases as permitted under applicable law:
– Consent: Where you have given explicit, informed consent to the processing.
– Contractual Necessity: Where processing is required to fulfill a contract or take pre-contractual measures at your request.
– Legal Obligation: Where processing is necessary to comply with a legal requirement.
– Legitimate Interests: Where processing serves our legitimate business interests, including website functionality, user engagement, fraud prevention, or service analytics, and does not override your rights.
5. Your Rights
Subject to legal boundaries, you have the following rights regarding your personal data:
– Right of Access: Request a copy of your personal data held by us.
– Right to Rectification: Correct any inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, also known as the “right to be forgotten,” under applicable circumstances.
– Right to Restriction: Request the restriction of processing where you object to accuracy or purpose.
– Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing at any time.
To exercise your rights, please contact us at [email protected]. We will respond in accordance with applicable legal timelines.
6. Security Measures
We implement and maintain appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or disclosure. These measures include, but are not limited to:
– Encryption of data during transmission and storage
– Role-based access controls and authentication mechanisms
– Regular system backups and data recovery protocols
– Staff training on privacy and data protection responsibilities
While we take reasonable precautions, no method of transmission or storage is entirely secure. We encourage you to use caution when disclosing personal data online.
7. International Transfers
Your personal information may be transferred, stored, or processed outside your country of residence, including in jurisdictions not deemed to provide the same level of data protection as in your region. Where required by law, we apply appropriate safeguards such as Standard Contractual Clauses adopted by the European Commission or equivalent mechanisms recognized under GDPR, and ensure that international data transfers comply with applicable data protection frameworks.
8. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Specific retention periods are determined based on:
– Legal obligations and statutory requirements
– Duration of the business relationship
– Nature and sensitivity of the data
– Risk of harm from unauthorized use
For example:
– Account and profile data are retained as long as your account remains active.
– Transaction data may be retained for up to 7 years to meet tax and audit obligations.
– Communication records may be stored for a period of up to 3 years from the date of last correspondence for accountability purposes.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to provide a personalized and secure experience. Categories include:
(a) Essential Cookies: Required for core functionality such as session management, security, and accessibility.
(b) Functional Cookies: Enhance usability and provide features such as language preferences or remembering account details.
(c) Analytics Cookies: Collect anonymous data to help analyze usage patterns and improve content and service offerings. This may include services from third-party providers, such as Google Analytics.
(d) Performance Cookies: Monitor system performance, error reporting, and optimization processes to ensure efficient service delivery.
10. Cookie Management and Compliance
You have the right to control the use of cookies. Upon visiting schoolclimatelearning.com, a consent banner will prompt you to accept or customize cookie settings. You can modify or withdraw your consent at any time via cookie preference controls available on our site or by adjusting browser settings. We only process non-essential cookies with your explicit consent as required by GDPR and CCPA.
Under CCPA, California residents have the right to:
– Know what personal information is collected and for what purpose
– Opt out of the sale or sharing of personal data (we do not sell any personal information)
– Request deletion or access of personal data collected
– Be free from discrimination for exercising privacy rights
To exercise your California rights, contact us at [email protected].
11. Children’s Data
We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and equivalent international regulations. If we discover that a minor under 13 has provided personal data unlawfully, we will take immediate steps to delete such data from our servers. If you are a parent or guardian and believe that your child has submitted personal data, please contact us at [email protected].
12. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal obligations, technology, or our data handling practices. If material changes are made, users will be promptly notified through appropriate communication channels, such as email or on-site notices. Your continued use of schoolclimatelearning.com indicates your acceptance of any updates to this policy.
13. Contact Us
For questions regarding this Privacy Policy, your data rights, or to submit a request or complaint, you may contact our privacy support team at:
Email: [email protected]
We are committed to maintaining your trust, protecting your data, and ensuring full compliance with privacy laws. If you have privacy concerns, please do not hesitate to reach out to us.